Returns & Exchanges

We want you to be completely satisfied with your skincare journey; therefore, we offer a 30-day return window for products that are unused and in their original packaging. Please note that for hygiene reasons, opened or used beauty products cannot be returned unless they are faulty or caused an adverse reaction.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal or contact our customer care team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Secure Packaging

  Carefully pack your items in their original box and include the completed return form to ensure your refund is processed accurately and quickly.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Refund Processing

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-10 business days.